Below are our Customer Service Offices
| Region | District | Service Center | Business Hours | Contact Details |
|---|---|---|---|---|
| Southern | Blantyre | Limbe Aram Mall (Near FDH Bank), PUMA Office (Independence Drive), Chichiri Office (Chichiri Shopping Mall) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Bangula | Bangula Office (Near Malawi Broadcasting Corporation Bangula Transmitting station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Mulanje | Mulanje Office (Behind Mulanje bus depot) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Nchalo | Nchalo Office (Near Nchalo Police Station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Mwanza | Mwanza Office(Close to Mwanza District Labor Office) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Thyolo | Thyolo Office (Next to Thyolo Police Station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Balaka | Balaka Office (Next to Britam office) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Mangochi | Mangochi (close to Total Energies Service Station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Monkeybay | Monkeybay Office (Close to Ahad Supermarket, along S128 Road) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Liwonde | Liwonde Office (Behind Engen) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Zomba | Zomba Office (Opposite Universal Total Filling Station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Southern | Ntcheu | Ntcheu Office (Opposite Puma Service Station) | 8AM-4PM (MON-FRI) | 0111822000/0111830336 |
| Central | Dedza | Dedza Office (Near FC Bank and NBS Bank) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Dowa | Dowa Office (Just after Dowa District Hospital) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Kasungu Office | Kasungu Office ( Opposite Kasungu Water Board) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Mchinji | Mchinji Office (Near New Compass Lodge) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Nkhotakota | Nkhotakota Office (Along M18 Kasungu road and opposite Nkhotakota Substation) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Ntchisi | Ntchisi Office (near Agriculture and World Vision offices) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Salima | Salima office (Next to Waterboard) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Dwangwa | Dwangwa Office (Close to NBS Bank Dwangwa Service Centre) | 8AM-4PM (MON-FRI) | 0999970241/0999970242 |
| Central | Lilongwe | Magetsi House (Oppiste Department of Mines, City Centre), Game Complex (Near Game Store) | 8AM-4PM (MON-FRI) 8AM-12PM (SAT) | 0999970241/0999970242 |
| Northern | Nkhatabay | Nkhatabay Office (Behind Nkhatabay Market) | 8AM-4PM (MON-FRI) | 0111612011 |
| Northern | Mzuzu | Mzuzu Mpico House (Next to PUMA Filling Station) | 8AM-4PM (MON-FRI) 8AM-12PM (SAT) | 0111612011 |
| Northern | Chitipa | Chitipa Office (Close to Chitipa Stadium) | 8AM-4PM (MON-FRI) | 0111612011 |
| Northern | Karonga | Karonga Power Station, Karonga ESCOM Office (Next to Cultural Centre and Museum Karonga) | 8AM-4PM (MON-FRI) | 0111612011 |
| Northern | Mzimba | Mzimba Service Centre (Behind Mount Meru Filling Station) | 8AM-4PM (MON-FRI) | 0111612011 |
| Northern | Rumphi | Rumphi Office (Adjacent to PUMA Service Station) | 8AM-4PM (MON-FRI) | 0111612011 |