Get a New Electricity Service Connection
In order to have a new electricity service connection:
The following details will be required in an application
A sketch map with directions to locate your premises. The map must indicate landmarks for your area, features for your premises, location of ESCOM network in the area and any other details that may assist ESCOM staff to locate your premises easily.
A list of the electrical appliances that you will be using
Details of the owner of the premises.
ESCOM staff will visit your area and premises to confirm the details provided in your application and conduct electricity connection planning before a quotation is prepared for you.
Once you have submitted your application and a thorough site inspection has been conducted, a quotation will be generated upon which your payment will be based. The quotation is valid for 30 days. Details of actual charges will be based on Standard charges per connection or tailor made charges depending upon the scope of work, type of connection and location. Standard charge per single phase and three phase connection may apply in certain areas. Tailor made connection charges will apply where standard charges are not applicable.
Where not clear, please ask our Customer Service staff who will provide you with more information.
New Connection Charges may include the following:
Payments are only received based on the quotation sent to the customer and if the quotation is within the valid period.
Payments can be made at any Customer Service Office. Upon acceptance of payment, the customer is issued a receipt as proof of payment to be referred to in due course.
Obtain a set of Wiring Forms from ESCOM for your contractor to fill and certify the installation. These forms are to be filled in by a qualified electrical contractor to certify that the wiring of your premises is sound; as well as provide details of the proposed energy requirements and load declaration. The forms are to be submitted back to ESCOM and are required before an inspection is undertaken
Where not clear, please ask our Customer Service staff who will provide you with more information.
Below is a checklist of all the areas that ESCOM may look for during inspection. Use it to prepare for an inspection:
Things to Avoid
As a customer, you are advised to avoid the following in the process of applying and waiting for a connection:
