ELECTRICITY SUPPLY CORPORATION OF MALAWI LIMITED (ESCOM)

POWER ALL DAY, EVERY DAY

Fault Handling Procedure

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24/7 Support

Fault Reporting Channels

1

Calling our Contact Center

Report Electricity faults to your nearest fault reporting center accross the country in Southern, Central and Nothern Regions.

2

Whatsapp ChatBOT or Mobile App

ESCOM customers can buy Electricity prepaid units at PUMA Filling Stations, Chipuku Shops, ESCOM outlets and Banks.

3

Using USSD, *2047#

ESCOM customers can buy Electricity prepaid units at PUMA Filling Stations, Chipuku Shops, ESCOM outlets and Banks.

24/7 Support

Help & Support

Below are our main contact lines, get in touch with us today and we will attend to your inquiry.