Our dedicated customer service team is available during working hours to assist you with any questions or concerns. Whether you need help with billing, reporting an outage, or seeking technical support, we are here to help.

Online Services

Take advantage of our online services for convenient access to account management, bill payment, fault-reporting and more. Our user-friendly online platforms make it easy to manage your electricity needs from the comfort of your home

We oversee a network of power lines, transformers, and substations that deliver electricity from the power grid to your home or business. Our goal is to ensure seamless power delivery with minimal disruptions.

We assist residential, commercial, and industrial customers with new electrical connections.

Our team provides support throughout the process—from application to installation thereby ensuring smooth and efficient service.

Regular maintenance and timely upgrades are crucial to keeping our distribution network robust and reliable.

Our proactive approach ensures the longevity and efficiency of our infrastructure, minimising potential issues and enhancing service quality.

1. Commitment to Safety

Safety is our top priority. We adhere to stringent safety standards and protocols to protect our employees, customers, and the community. We conduct safety training and awareness programmes to maintain a safe and secure environment.


2. Reliable Service

Reliability is at the heart of our operations. We invest in advanced technologies and improve our infrastructure to minimise downtime and ensure a steady electricity supply. Our continuous monitoring and rapid response systems are designed to address any issues promptly.


3. Community Engagement

Environmental Responsibility We are committed to sustainability and environmental stewardship. Our initiatives include promoting energy efficiency using low power-consumption LED bulbs among others.