ESCOM TRAINS LINESPERSONS IN WORKFORCE MANAGEMENT SYSTEMS
Thirty linespersons from Lilongwe City are undergoing intensive training in WorkForce Management (WFM) System to enable them digitise their work. WFM is the last of the four modules under Faults Management Systems and is integrated with Distribution Management System (DMS). The system involves closing service orders seamlessly through the use of WFM mobile app. Speaking when he opened the training workshop at Simama Hotel in Lilongwe on Monday, ESCOM’s Chief Officer responsible for Distribution, Protection and Operations McDowell Kumatso said the system would assist in delivering a