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Customers can apply for new electricity connection in person through our customer service centres or online through the web portal. To apply in person, visit your nearest ESCOM customer service centre. To apply online, visit our Web Portal.

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We would like to acknowledge that some of our valued customers are facing delays in getting new service connections

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Report Electricity faults to your nearest fault reporting center accross the country in Southern, Central and Nothern Regions.

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ESCOM customers can buy Electricity prepaid units at PUMA Filling Stations, Chipuku Shops, ESCOM outlets and Banks.

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