ESCOM MANAGEMENT INFORMATION SYSTEM

WHAT YOU NEED TO KNOW ABOUT ESCOM MANAGEMENT INFORMATION SYSTEM

In order to enhance customer service delivery, ESCOM is implementing a Management Information System (EMIS).
The system will be available to serve customers starting from Thursday, 18th January 2018 at 6:00 AM.
Implementation of E-MIS will affect how customers access and use some of ESCOM's services

To know more on what is EMIS, when it will be implemented, how you will be affected and how you will access and use some of
ESCOM's services during and after the implementation period, please click on the links below:

  1. What is E-MIS and why is it important to ESCOM and its customers
  2. Why customers need to buy units in advance?
  3. Where will customers with seven-digit-meter-number meters buy electricity units?

ESCOM will provide more information on how customers can use and access its services before, during and after implementation of the Management Information System.