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To apply for a new connection, visit any Customer Care Centre or ESCOM office where you will be required to Fill an Application Form. Customer Service staff will assist you to fill the form where you have problems.

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ESCOM is now selling LED bulbs in Exchange of Compact Florescent Lamps or Incandescent Bulbs (IBs) to its customers at K500 each.

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Report Electricity faults to your nearest fault reporting center accross the country in Southern, Central and Nothern Regions.

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ESCOM customers can buy Electricity prepaid units at PUMA Filling Stations, PTC's, Chipuku Shops, ESCOM outlets and Banks.

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